Building Communities of Interest
Consulting in Organizational Communication,
Public Relations and Social Media
717-571-4741 – Cornwall, PA
dougb@pa.net
© Resource Relations
Workplace Communication
Business communication and workplace communication need to be people-centered, not management-centered, task-centered, not title-centered. They need to be effectively relational. An organization's success depends upon the commitment of its people. Effective managers maintain attentive involvement with the organization's activity centers and listen avidly for the voice of the system. Collaboration and dialogue are indispensable.
A good way to embody a business communication sytem is to sponsor a Diagonal Communication Team that slices across an organization and includes the CEO, representatives of all the departments and the receptionist. It meets monthly for freewheeling reporting/uncovering of trends and events that require understanding, support or squelching. Another fast-developing, computer-based approach to collaboration is an organizational wiki.
Management happens among people, not behind a desk. Practice "walking around" management. Discover what your people may need help with, or even some fresh ideas.
